I tried to log into my Online Banking and couldn’t get in. What do I do?

  • Your temporary password is 1loveAUS – everyone has the same password as this is changed once you visit the branch. Please note – any money transferred to your bank account is safe as this money can only be withdrawn once you have done the ID check in branch.
  • If using the app you will no tbe able to log in until you have visited a branch in Australia.